King Harolds Head - Waltham Abbey

We had a 70th birthday celebration there. The staff were great and so efficient, food was amazing and a great time was had by all.

We had heard great things about the pub and we booked for a family birthday. We had a couple of drinks in the bar area first and the young woman who was serving behind the bar was a delight and an asset to the establishment. We were seated about 10 minutes later than our booked table. The Maitre d ' or restaurant manager is not full of charm unfortunately. He was quite abrupt when he asked for our names when we arrived and when we had chosen our meals, I would say he actually snatched the menu from me! We were a party of 3 and we didn 't have starters and went straight for the main course. This took nearly an hour to arrive. Before the food arrived I asked if we had been forgotten. When the food did arrive, which ironically was minutes after I had enquired where it was I asked the waitress why the wait was so long. She replied that there had been incident and an ambulance was outside. I asked her if it was the Chef as I couldn 't understand the connection why we were waiting for food because of this! Whilst I have every sympathy for the family who had this upset to deal with and I do I cannot see this was anything to do with it. When the food arrived I had to send my steak back as it was cold I am assuming it was sitting in the kitchen (as I say had we been forgotten!! . Would I go back doubtful. The food was okay, but the rudeness and service received would stop me. Which is a real shame as the pub itself is beautifully decorated and has a very nice look to it. We eat out a lot and return to restaurants/pubs quite frequently, but this one sadly we will not be.

Lovely food. Very attentive service which is consistent with every visit.

Food is fantastic and the staff are fantastic . Great night out 10/10

First time here. Lovely steak dinner, good service, lovely decor, looking forward to coming back