Panda Express - Warren Park

First of all, my to-go order is scheduled for 11:27 and it’s 11:22.. the lady came out and offered me a free drink and an appetizer of my choice because it wouldn’t be ready for another 7 minutes, no biggie for me but, I’m thoroughly satisfied with your service. I work for a business called Culture Solutions Group (we fix failing companies, drive culture, increase sales and teach how to exceed customer expectations) , bravo Panda! You guys exceeded my expectations!!Thank you Daisy ?

NOTE: The rating is just based on tonight.Normally, the food is amazing and delicious, this was not the case tonight. I understand that my husband and I went according to the drive thru person “closing soon” though it was 8:00pm and they close at 9:00pm, but the way my food was plated was unforgivable. I ordered Chow Mein with Grilled Teriyaki Chicken and Orange Chicken and my husband got Chow Mein with Angus Steak and Beijing Beef. When we got home (15-20 after ordering), I opened my husbands food and it was looked amazing, I opened mine and my Chow Mein was vegetables with a side of noodles. The chicken was delicious as always, but, I could not enjoy my Chow Mein as it was almost all vegetable. I did not eat any as it was not enjoyable but I did spend my time separating and noticing how little I actually got. It is unacceptable to have spent over $20 for this food and only my husband could fully enjoy it.

When ordering and asking questions about the menu, instead of answering, the employee got short and said she already answered my question, when she didn't. I was shocked at her rude response and decided to leave and eat elsewhere. I'd suggest anyone else do the same

Picked up the food at drive-thru and went home. And found one side was missing. Ordered and paid the bigger plate but, it was the plate only. Need to improve the accuracy. It’s Panda Express #1888.

Walked in to order and everybody in there was on their phones. No one even asked me could they help me. After standing there for so long I left. East 96th