Red Robin Gourmet Burgers And Brews

Great service and food. Furniture and restaurant could be cleaner.Parking: Big spaces for truck parking

This is my second horrible service in a row at this location. For my birthday last month we came here and our waiter took our order after waiting around for 10 minutes without anyone greeting us and after that we never saw her again. We paid on the kiosk and left.Our most recent service today (05/01) was some of the worst customer service we have experienced in a long time. Our waiter star didn’t greet us or take our order for 25 minutes, it was not the case that we didn’t see her in that time, she had a table 3 feet away which she visited least 3 times during that time. Once she finally greeted us we had some hope that the service going forward would be good as she was very apologetic and said she would order us appetizer fries and get them out to us right away. That was not the reality, another 20 minutes passed without her coming by a single time besides to bring drinks. After a long enough wait my wife got up to talk to someone about where the fries were as we had a very hungry 1 year old. It was after that our service got even worse as our waiter Star took my wife asking someone where our food was as an act of aggression and from there on never checked on us besides to bring the actual food. We never got any refills, never checked to see if the food was good or if we needed anything. This was all while the table 3 feet away was getting all the attention, she offered them drinks to go and even did a split Infront of them and being so obnoxiously loud that it made my baby cry. She had the potential of being a good waiter but ended up being the worst.This has become a pattern of horrible waiters and sub par food that has inconsistent buns and toppings without ever changing my order. I will no longer be coming to this location although Red Robin is one of my favorite fast casual restaurants.

Good was great! Service is almost always great. It depends on who you get.

Our food came out wrong waitress corrected quickly but no real apology.Dietary restrictions: Have Gluten free options

This is our family's go to place for gluten free! My daughter and I split the pizza and a cheeseburger meal, on gluten free buns and cauliflower crusts! They even cook the fries seperately! If you are sensitive to gluten or have celiac, these places all around the country are a must to stop in!Service was great too! She kept the fries and drinks a coming!Dietary restrictions: They are awesome for gluten free. You can get a gluten free bun or lettuce wrapped! They have cauliflower crust!