Dunkin' - Watertown

The staff here are really great but the problem is that anytime I order food it taste like old grease. There is something in the fryer that is making all of the food taste gross. This is the third time I’ve gotten food over the last month and wasn’t able to eat it. I’ve tried calling to get someone’s number to explain this but I can never get through to anyone.

Jake is the best employee at the restaurant. He always greets you with a smile. I would definitely recommend visiting just to let Jake know what a great guy he is! 10/10!

My favorite Dunkin' Donuts! The staff is fantastic; they are always friendly and polite. They go above and beyond for their customers, even when they are incredibly short-staffed. The employees genuinely care about their customers, so I don't mind waiting a bit longer any day!

Jake is the best employee at this restaurant. He always greets everyone with a smile. I would definitely recommend this place just to meet Jake – he's a really cool guy! 10/10!

I've had a frustrating experience at this Dunkin' location. I've visited many Dunkin' spots in my town, but this one ranks as the worst. They frequently forget items, are slow, and the staff can be quite rude. When I ordered a black hot coffee, I was informed that there would be a wait, which I understood due to staffing issues and a broken oven. However, when I mentioned that I had an on-the-go order, the guy's response was dismissive, saying the broken oven "doesn't care about that." Overall, it was a disappointing experience.