Kfc - Waukesha

I decided to give this place another chance, but once again, it was a disappointment. No chicken... and it's KFC! I ended up waiting 20 minutes. This restaurant has been poorly managed for years. Consider yourself warned!

We just left the drive-thru after an unsuccessful attempt to order two family dinners. They informed us it would take 50 minutes to get crispy chicken, as there were only two staff members working. There was no one else in line or in the lobby. We decided it wasn’t worth the wait and chose to go somewhere else.

Wow, I can't believe how rude the employee in the drive-thru was! I'm shocked by the lack of customer service skills. To make matters worse, our order was wrong! It's hard to understand how a place like this can stay in business!

Your rating here: This place is pretty rough. The first thing you smell when you enter is the stinging aroma of old fats and lobes that were not washed. Not only that, but the chicken is soggy, excessively fat, and it lacks taste. It's pretty hard to scare frits, but they were pretty bad, they were mischievous and felt granular in your mouth. The potatoes are clear from boxes and leave residues on the tongue. I've got the 4 meter combo for $7.29 tax, which is not too bad for a meal, but it was so bad I wouldn't even pay $1 for it. If that wasn't enough, customer service was terrible. Although I was the only person in the restaurant, they took about 20 minutes to make my food. Not only that, but they made my order wrong and rolled their eyes when I asked them to fix it. I think if you're unhappy with your job, you better not go. Overall, this memory is terrible.

I'm currently staying in Brookfield and this is the closest KFC to me. I must say the quality of food and the staff for the best I've ever had at a KFC ever. I really recommend no matter where you're at driving to this location just for the quality of service and food.