Happy House - Waveney

The worst customer service I've ever received, I had to ask if I should wait or come back for my food, I won't be coming back here.

Secound time we have had food poisoning from happy house first time we thought maybe it's just unlucky but last night we had chicken and now both so unwell will be reporting to environmental as this is not OK and should not be able to get away with it!

Absolutely outraged!! We Rang up to make an order for delivery and got the response of “We don’t deliver there”, we responded with “we were told last time you do during the week and we’ve had delivery’s before” to which the RUDE woman responded “I don’t want to f*cking deliver there” and cut off!!!! Take your money elsewhere!!!

This is our local Chinese takeaway always delivered warm with a smile from the delivery driver, always have a chat with them and always tip £2-£5 food is always hot and always within the time slot they give us. Nothing is ever overcooked or undercooked always cooked just right. Been ordering food from here since 2017 nowhere better.

We ordered our food over the phone to be told 45 minute wait, which was absolutely fine with us, for it to arrive within 15-20minutes which was absolutely fantastic. Opened the door to the driver not even handed me our food or even a hello. I was greeted with “I’m here to collect £16” We were excited to get tucked in.. as we started plating up, chips and chicken balls were way over cooked if not looked like it had been reheated. They chicken balls tasted absolutely vile. Chow mien was far too salty. The only thing that was edible was the rice. Will not be ordering again. Rude delivery and awful food.