Mcdonald's - Wealden

If you want a McDonald’s, go to another restaurant. It looked filthy. I should have left when I had seen how dirty it was both in the car park and in the kitchen. I would give it no stars if I could. Beware this place is a dump.

If you enjoy charred food, then this is the perfect place for you. I tried to communicate my preferences to them, but they informed me that they could not do anything since the order was placed through Uber Eats and not directly with them. Although Uber Eats only delivers the food, they were not willing to accommodate my request.

We have had 2 awful experiences here at the drive through. Staff are rude and contemptuous of customers. The second and last visit left my 8 year old in tears. The staff in Uckfield Macdonald's have always been great.

Slow service and poor management as well plus lack of staff because of poor management meaning that the restaurant is poorly run by senior managers leaving staff to do more work than they should! Which leads onto the state of the restaurant during the day as no one seems to have time to clean up and the rest rooms aren’t in a clean condition ! Which is different in the evenings when there are staff who care about the state of the restaurant and how the customers are treated so I prefer to go in the evening than during the day time !

I am completely appalled by my experience today. Just the thought of it makes me physically ill. The employees were disrespectful, the restaurant was disgustingly dirty, and it took ages for my food to be served. This visit has definitely turned me off from ever returning to McDonald's. I urge you to steer clear and avoid this place at all costs. I am very disappointed and not satisfied with my experience. The image of the wall covered in scribbles is a prime example of the lack of cleanliness and maintenance at this establishment.