Mallards Cafe Pub - Welches

We couldn’t eat there because of a special event. It’s quite unprofessional that they didn’t inform Open Table.

The food was cold, with options that seemed store-bought. The buffet was messy and not properly cleaned, and there were not enough clean dishes available. The service was lacking, with minimal follow-up from the staff. Overall, it was a disappointing experience for Mother's Day.

Due to a special event taking place, it seemed like the staff was pretty indifferent to the customers. After waiting for a while, we asked for some water and were informed that we would have to wait since there were only two people working due to the event. When we inquired about the possibility of being served, we were told, “it’s going to be a while.” I’m not quite sure how to interpret that, but it felt like a bit of a joke, so we decided to leave. I wouldn’t recommend this place, and I’m puzzled as to why they accept online reservations through OpenTable when they claimed they don’t honor them.

Due to an event taking place, the staff seemed uninterested in providing service. After sitting and waiting for a while, we decided to ask for some water, only to be informed that we needed to wait because there were only two people working and they were busy with the event. When we inquired about the possibility of being served, we simply heard, “it will be a while.” The vague response left us unsure of what to expect, so we chose to leave. I cannot recommend this place, especially since they seem to accept online reservations through OpenTable yet claim they don’t.

We absolutely adore this restaurant! As locals living near the golf course, we visit several times a week. The food and service are consistently excellent. It's a joy to unwind in such a stunning setting, surrounded by people who are relaxed and able to enjoy themselves despite the ongoing pandemic.