Little Caesars Pizza - Wesley Chapel

After placing my order and paying, I was informed that there would be a wait of over ten minutes. I spoke to the cashier about my situation and inquired about any grab-and-go options instead. He ended up having to call the manager for a refund, and I found her to be quite rude, even though I apologized repeatedly. Ultimately, I was given old and dry pizza that was practically inedible. I also reached out to corporate, and their response was simply that they would "address" the issue. I was left feeling like my son's cancer was just an inconvenience to them. I'm very disappointed with the service and overall experience at Little Caesars.

I went in hoping to pick up a hot and ready pizza, but none were available. So, we decided to order a cheese pizza and some Crazy Bread instead. The staff told us it would take about 12-15 minutes, but after waiting for half an hour, we noticed that three customers who had ordered after us were served first. When we finally received our order, it was cold. It was evident that there was a lack of adult supervision, as customers were left waiting for a long time without any acknowledgment.

I was denied my order because I requested it to be lightly cooked. They didn't provide any explanation. I've never encountered this issue at any Little Caesars, and I've been visiting this location for years. Additionally, my last order was missing cheese and was overcooked, with the dough being extremely hard.

I was denied my order because I asked for it to be cooked. They didn't offer any explanation, and I've never experienced this problem at any Little Caesars in years. Furthermore, my last order was missing cheese and was overcooked, with an extremely hard crust.

The woman arrived to find that instead of pizza, she had been served bread with peppermint. They advertise themselves as the "cheesiest" on TV, but they don’t even put enough cheese to cover half the slices. This restaurant is located in Wesley Chapel, and you would expect better quality given the good location. Unfortunately, it seems that management does not prioritize oversight, and the employees seem more interested in just collecting their paychecks.