Applebee's - West Branch

Crowded Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Menu

We just finished eating our takeout from here and I am full. The food was pipping hot, mouth watering delicious. The food was cooked to perfection, my shrimp was tender in my Fuccini and my wife's steak was cooked medium to perfection as well. If I could rate 10, it's deserved. Service: I was having issues with their site ordering, so I called. Ed picked up my call and I explained. He was exceptionally polite and helpful. He put me through to someone else and again very polite and helpful. When I went to collect my order the young lady came out and I said I needed to pay. She guessed who I was ans again was very helpful. The manager came over to see if everything was OK. I explained the issue with the site and we both agreed it was my card as it was a Canadian card. Their site is not setup for it. Again 10 10 for service. My order was sat waiting for me before 6pm when it was due. We will be back in the new year as we are from Canada for the weekend. Overall a wonderful experience and next time we will eat in.

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Bourbon Chicken Parking space: Plenty of parking Parking options: Free parking lot

Ate there yesterday for early dinner. Everything was good except the stale chips. She did bring us fresh which was awesome. My 11year old daughter kept saying mom the waitress keeps rolling her eyes every time she walks away. Im also a waitress at a different restaurant, so I never complain and I was very nice and I'm very easy going to wait on bec I know how it can be. If she didn't roll her eyes every time she had to say your welcome the experience would have been great. Eye rolling effects your tip dramatically. Thankful my daughter noticed three dif times!!!

I was back home on leave and decided to try the place. It was better than expected! I usually don't like Applebee's but this one was phenomenal. Blew my expectations out of the water. Definitely give it a try.