Waffle House - West Chester

Eating was as good as it is normally, but the service seemed to be missing at this place. I was fast enough waiting, but after that the waitress seemed to be busy doing that or doing that, and it took forever to catch her attention, the 3 times that I needed her. maybe she was new or so (she forgot to ask how I wanted my steak cooked.)

Your male cook in night shift is disgusting. He does not change his gloves after touching so many things including his face and ears. He continue to work with food using that same gloves so I threw my food away. BTW I worked in military food service for so many years so I know a proper food safety. I am not going back to this place. It is a shame.

So we enter and place our order...cool. The cook just walked out and left the poor waitress to run the whole place....and she says she's not from this store. Who just leaves in the middle of a rush??? Do you see any replacements? Cuz I don't. Wow, Waffle House!! And cook dude, whomever you are, real professional dude. SMH. Way to leave a first impression!!!! We still waited for our food and left her a fat tip.... it's not her fault some people are like that.

I've never had a meal I've enjoyed. when we arrived, there were a few ladies who looked like they needed urgent help and johannes casey went in, he was a clean cut, well spoken, organized and was an absolute explosion to observe. he treated every situation with a positive attitude gracefully, he was listening to talking to his team, what they would have expected from a great leader. he was a super hero for the other ladies there, we honestly joke that we wanted to stay for his entire layer. everything else was good, but john casey was great. he should definitely have a hat because he was a superhero. waffeln house does not take this guy for granted, he goes places!

We love Waffle House and loved our visit on 6-19 at 7pm. The staff was super friendly. We enjoyed talking with them while we waited for our to go order.