Baskin-robbins - West Chicago

I look at the top of the ice cream to see if it's fresh or if the top layer is old/ melted.

They are horrible, service was terrible , will not go back to this one

This location never has anything in stock, and when you do find something that they actually have they will simply mess up your order anyway.

Ice cream was delicious/amazing. The server was super nice. We definitely recommend going there!

I ordered a cake for thanksgiving hoping to enjoy it with family at home. I ordered the week on Tuesday for Thursday. I arrive to the store to pick up (as this isnt my first time) and the store is closed. I am disappointed that I wasn't told that it was going to be closed so I could have planned ordering for another day.