Arby's - West Des Moines

Getting into the drive-through line, there were 2 cars in front of us. We waited 15 minutes for the 2 cars in line, made our order, then waited another 15 minutes to get 2 sandwiches and 1 waffle fry order. They had us wait in a parking space. This is done at fast food locations so the drive-through-time doesn't show up to store management or make their average order time raise. Good food as always, the speed was on par with a sit down restaurant, well below average fast food service times.

It was myself and a car in front of me in the drive thru. I still waited like 20 minutes. Do yourself a favor and go to the taco John?s next door instead.

Staff is great and great food !!!! Wondering if all the ladies that are employed there are as beautiful as Valerie!!!! Iean can I just get a HOYA FOR VALERIE IN THE HOUSE!!!! HOOOOYYYYYAAAAA!!!!

Great service. Pat is an exceptional employee. Rest of crew is very efficient despite a lack of employees.

Wife's guro sloppily made, just thrown together. All the parts unevenly distributed. Counter man Jamal speaks so quietly I couldn't understand him. Couldn't tell if he got the order or not. I reported a serious water puddle in men's room. Counter staff just looks at me with mouths hanging open. Not even a thanks for reporting it. Yall want $15/ hour for this?