Buffalo Wild Wings - West Des Moines

Getting seated took forever, getting orders taken was incredibly slow, kitchen was slow. Our server was trying but was definitely overwhelmed with how many tables, and big tables she was handling.Had boneless wings, the orange sauce seemed more spicy than the Tennessee Hot Sauce. The sides seemed to come out okay. I had potatoe wedges.

It was pretty decent. We went late at night and the service was still great, food was hot and fresh and full of flavor. Our waitress (I can't remember her name but I remember asking her about her vibrant red hair) was absolutely awesome. Perfect timing and wonderful personality.The atmosphere was also comfortable despite us being by the door, no chill from it opening and closing.

If you order to go prepare to wait anywhere from 10-20 minutes extra while the servers play chicken to figure out who is gonna fulfill the pick up orders. Also 9 out of 10 times you won't get sauce or even all of your order. Lastly you may find your order is already cold.If you call they probably won't answer, good test of patience. You may leave asking, do I really want my order anymore?1 star cause food is okay but overpriced, sauce is great, service is terrible

I command Bww at the West Des Moines location and midway food I found revenge in food. I'm disgusted that our nutritional health department doesn't stick with him

They were short on help it took them awhile to get me my food one of the cooks burnt it the first time and they had to make me a fresh batch of food They didn't serve me the overcooked batch but thats what my waitress told me. it took them so long to bring me my food they were nice and gave me my meal for free. I appreciated that.