Great Teriyaki - West Des Moines

This is how you lose a long time customer. Been here maybe 50 times since they opened. Always get the #1 and it has always had a good helping of steamed vegetables and chicken. Tonight there was a third of what I normally get for both. Went back up to show them and all they said was if you want extra vegetables it costs extra. They didn’t get it even though I kept telling them I barely got any compared to how much I always get. They just ignored me. Never going back. Horrible customer service and communication skills.

I loved this place. Mainly because you get a lot for the price. Now, they've raised their price (understandable), but the portions were horrible! We bought 4 and all 4 had very little portions. They weren't busy more than usual. Probably won't go there again unless the food court is dead.

Food is always amazing here. Service is great and quick.

A great option to not getting fried food. The teriyaki beef and shrimp was delicious!

My boyfriend and I ordered food from here last week, and I found a long black hair in my meal. I was really looking forward to enjoying some great teriyaki after traveling 25 minutes to the mall for it, so I was very disappointed when I couldn't eat it. After just two bites, I noticed the hair and lost my appetite completely. The staff member I spoke with was rude and said that it happens, but it really shouldn't.