Pilot Travel Center - West Knoxville

Number 2 washer fails to spin after the rinse cycle

Would give 5 stars however there is a guy working second shift here Nick, who is by far the rudest person. I came in and didnt have my ID and he proceeds to say no ID no cigarettes, and cuts me off with why don 't you just go back to the streets, cause I can only wish I could work here. I 've been customer at this store for 30+ years not to mention I worked here for 7.5 years and pilot has never accepted this type of attitude from employees

Water pressure is awesome.... blow dat road rash right off...

Trucker here. First off, excellent water pressure! Clean and organized store same goes to the shower room and laundry are. I was impressed! Very friendly night staff. Also try their RED VELVET roll- Yummy!

5/10/24 I am surprised I haven't reviewed this place; I might have overlooked it in... 5 years? Well, consider this review as five years of experience. This is one of those national gas stations, truck stop restaurant 24 hour chains that profit on late night trips across the state on I 40. The staff are kind and well occupied, they added self checkouts to help them during rush hours, but I'm sure their customers aren't so honest. There's a large array of soft drinks, hot cold food supplies from anything between last minute birthday gifts to heavy rainfall. Biggest pro: Men's restrooms are always clean and stocked. AND the hot water works! So refreshing... Biggest con: If their hot food ran more combo or discount deals, maybe it would dry out or spoil! The Subway next door is far more expensive... but it's fresh.