Wan's - West Lancashire

Tried to order a takeaway for delivery including a meal for me, vegetarian with no MSG, had to ring 27 times to get through! When I got through I asked a gentleman three times for what I ordered then I got passed to a lady to repeat the order twice only to be told they don’t do it without MSG! I said Id ordered this dish least half a dozen times before with no problem and was asked if it was a different restaurant! I said not to worry I’d order elsewhere and was told okay, sorry about that no problem! Unbelievable, they obviously don’t need the custom!!!!

The food we had delivered was ABSOLUTELY DISGUSTING, waste of money!!!! All went in the bin

The fries are not as delicious as they used to be, but the rest of the food is still great. I'm not sure if they are using a different type of potato now.

In brief, Wans has always been my go-to for Chinese takeout/delivery. It's convenient, easy to park, and the food is always fresh and arrives hot. Their delivery times are always accurate.

I am amazed that this restaurant is still operating! Every time we have tried to place an order by calling, the phone just rings and goes to voicemail. It doesn't matter if it's a Saturday or a Tuesday, we can never get through in less than an hour. The website is also down for ordering, so that's not an option either. On the rare occasion that we do manage to place an order, the food is good. Overall, I would recommend avoiding this place unless you have the patience to call repeatedly for an hour and nothing better to do with your time.