Charcoalgrill Gainsborough

Eric's is amazing! The food was incredibly delicious and the delivery was surprisingly fast. I highly recommend this restaurant!

I have been spending £40 on pizza for my kids every week for the past 3 years. However, on 9/2/23, all the pizzas we ordered were off and gave my kids food poisoning. The restaurant promised our next order would be free and that they had new cheese, but when I called today (27/2/23), I was only offered a half price discount. I was initially willing to give them another chance, but then they told me they wouldn't honor their word.

The food is delicious and always served piping hot. The delivery is very fast, and they never get orders wrong. They have never made a mistake. You are the best takeaway ever. I hope you had a great New Year.

AVOID Wanted a tomato garlic bread with the buy 1 get 1 free deal instead of 2x pizza instead. Called before making the order to confirm it was okay. Wrote it in the comments then called to confirm they had received the comments they read them as they removed the onions from the pizza which was written) The food arrived late and was incorrect, they added a margarita I have a dairy allergy hence the garlic bread). Called them they said there’s nothing they can do, not willing to send the correct food, no refund. Avoid this place unless you want to get ripped off. Asked to speak to the manager apparently he was not there, but the girl answering the phone kept asking a guy questions as to what to do and he gave the orders so asked to speak to him which I was decline as he ‘doesn’t speak much English’ absolute shambles of a place, worst customer service

If you enjoy pizza with a thick rich tomato base, you will be sorely disappointed! The pizza was fresh but ultimately tasteless. The thinnest smear of red watery substance between the bread and cheese. Such a let down, put me off my dinner.