Starbucks - West Lothian

I visit this Starbucks location frequently, both using the drive-thru and sitting inside. I often bring my laptop and work from the shop as well. I have nothing but positive things to say about the service and the quality of their products. I am consistently satisfied with my order, as it is always prepared accurately. The staff is friendly and welcoming. I would definitely recommend stopping by or using the drive-thru.

There is one worker called Emma (brown hair, big lashes) gave me multiple dirty looks and when I requested to have my croissant warmed up, she huffed and then did not do it which lead to me asking again and when she gave it back it was chucked down. Now every time I am there I am given dirty looks which is very unprofessional. However the rest of them are lovely.

They appear to be serving skinny muffins now. The muffins are small with a large top. The taste is decent but not worth the price.

I picked up a too good to go bag last night . When I arrived the cafe was closing and although I was standing right next to two assistants I was ignored completely! I asked hello I’m here to pick up a bag, I was abruptly told let me see u swipe I was then pushed in my direction the paper bag . No eye contact no thankyou nothing. I was shocked by the rudeness and lack of customer care !! How ignorant !! I payed £4:00 for this bag of stale food in yet I was treated as if they were giving me something out their OWN pocket grudgingly !! I stood in shock at her attitude (was the manager btw) and looked . To be told thts the bag and she walked away Never in my life hve I experienced such arrogance and rudeness in a Scottish cafe. I did in central London but not here in my home twn !!!! Won’t buy again here . Dirty tables arrogant staff overpriced junk Distrusting attitude !! Livingston ur a disgrace tbh smarten up and hve some manners !!!

Unfortunately, dogs are allowed in this eating establishment which is so **** unhygienic! 4 German Shepherds in at same time... Drooling all over the place... I do believe Health and Safety should be notified!