The Bussdown - West Modesto

Oh em gee. I got mac and cheese with steak and chicken. The mac and cheese was SUPER cheesy and the steak was absolutely amazing! I've been meaning to find good soul food near here and THIS IS IT!!!

This review is based solely on after the sale service. I've shopped here for two personal vehicles and four work fleet vehicles, the sales at times are really worth it and sometimes the oil change packages are worth it too.So back to the recent experience, I was experiencing a leak in a tire that was letting air out faster than I was comfortable with. I stopped by early around 10am hoping to get a check and repair. Usually tire shops take anywhere from 30-60 mins fixing a flat. I drive a lot for my work and an hour would set me back two or three hours. They quoted me at best 90 mins. I asked is there anything you can do because I really couldn't be out 90 mins plus in the middle of the day. They said no, that was the best estimate they can give. Usually larger tire shops have someone dedicated to flats, repairs and mounting. Not here, they only keep a skeleton crew and aren't reliable in a pinch. So what is the point of having a warranty if they aren't reasonably available to honor it? Flats and leaks never happen at an optimal time, rarely allowing scheduling for appointments. A flat puts the average person out, without a vehicle it's difficult to get around.So with all this in mind, I won't be returning with my personal vehicles and will move our fleet vehicles somewhere else. Time is money, if you don't have the time to help when warranted, then I have to find another business that will at least try. You can keep your sales and promotions, not worth it when it really matters.

Went for Lyft inspection. Didn't have appt. Was in and out in no time. Emil had excellent customer service. Will definitely be doing more business there

Dropped my car off, they said it was ready. We asked to pick it up later, they said no. Showed up and no one was in The office for at least a good 15 min. Wouldn't recommend until they get more employees to cover the front desk!

Brought in my 2020 expedition for a front end alignment, gladly paid the $100 because I felt confident they do good work at pep boys... car drove great for a couple months then My wife started hearing popping noises from the left front when Shed go into driveways or roll over speed bumps. The problem continued for awhile until I drove it myself and realized something was bad. Im pretty mechanically inclined so figured it was strut related problem so I ordered some parts and a compression tool. I jacked it up removed the wheel to find my lower control arm so loose the nuts were finger tight. You could see on the cross member that the bolts were never tightened to spec and have been working back and forth. This is my wife's car she drives my children around in and it was probably a hundred miles away from a terrible accident. I will never go back, I'll never recommend anyone go here either and I have photos and plan on contacting corporate about this. Get your s together.