Burger King - West Orange

After sitting at the drive thru speaker and watching several cars order and pull forward to pick up, I drove to a parking place and went to the counter. It took several minutes before I was acknowledged and several more before someone attempted to assist me. I ordered the kids meal I'd come for, (plain double cheeseburger, fries and juice). Got my bag in a more reasonable time and went home to find a plain double burger that was not pleasing its recipient. Lucky for me there was some cheese available at home, because I'm never going back there again!

Consistently slow. They have the two drive thru windows but they are not properly set up so cars come in and regularly cut other cars in line. Regularly wait 30 mins in the drive thru for fast food

Customer service wowThis was my favorite Burger King to go to because it’s usually fresh and good customer service. I know since the pandemic it’s hard to find good workers making everyone else work harder. However the experience I had on Sunday 9/18/22 at 6:30pm was the worst experience I had ever

I ordered through the app for pickup. I went through the drive thru and was told to come inside to pick up food. I parked and went inside and waited a few minutes for my impossible whopper to be completed. I placed the order 15 minutes before arriving at the drive thru.

I go to this location out of convenience. Some of the employees inside can be nice but the takeout often mess up my orders. I had a burned bun this time.