Paddock - West Palm Beach

Went with my family and we had a great time . The food service was excellent . Cant wait to do it again

Our server started out pleasant. Table next to us asked for a manager. There was some sort of a problem. She never came back to us. Dropped off check and disappeared for 25 minutes. When she came back, my husband said he would have liked another soda. She literally rolled her eyes and yelled Nicki, bring this table another pepsi. Very unprofessional. Other servicers had smiles on their faces and were pleasant. Another service helped to clear our table and bring drinks in our servers absence and he was very pleasant. Our server left a bad taste in our mouth. Brunch was nothing special really missed out on having prime rib and the ham looked too dry to even sample. Seafod newburg was overwhelmed by red papers. Lack of salad items was disappointing to many in our party. Outdoor special event (family fun zone) was amazing for Mother 's Day. No crowds and great entertainment. Unfortunately, food selection and server attitude will make us not return.

The food was pretty good, however, the service was awful! We waited 15 minutes for a waiter or waitress when finally I had to stop a waitress and ask if there was wait staff at my table. She responded “I’ll be right with you”, which she was not. 10 minutes later she came to take our drink order, which we received only water 25 minutes later. The coffee was another 20 minutes. Not enough creamer so I asked for more which I received another 20 minutes later when my coffee was cold. The ad said the brunch included mimosas but she said it was a mistake and no mimosas would be served. My husband challenged that ad and two tiny, 95% orange juice drinks arrived. To ad insult to injury, they tacked on a 20% tip which did not sit well with my husband. The tip a customer leaves is based on the quality of the service. This waitress deserved maybe 5%. It was a serve yourself brunch.

We came to the same brunch last year, 2 couples, and we enjoyed it. This year we were 3 couples, were taking 2 tables, but asked the waitress if we could Change table so we could be sitting at the same table.,the ones on the lower level At ground level. The waitress came at the beginning to take our drinks order And never came back once for the next couple hours we were there. Was when it was time to see if we were done so she could bring us the final bill. My wife and I had coffee and it surely would have been nice to have a refill. My wife was able to get one,when we about to wrap up. Never asked about me. When came time for the bill , the waitress. Announced to us she had to put everything on the same bill. What we didn’t know is in doing so the tip would be automatically 20 Also the food was not as wow as last year Last year we had prime rib, fresh crab None of that this year, there were so:e crab legs in a sauce. Because of this we are not planning to come back soon.

Sat with my family and we had a great time. the food service was excellent. can wait to do it again