Papa Johns Pizza - Westlake

Extremely rude delivery person, complained about having to deliver and complained about tip even though it was 20%. Would never come here again!! Avoid, avoid, avoid

They stretched the dough on their stuffed crust pizza extremely thin, I'm talking paper thin! Phooey!

Very inconsistent food. Ironically it was good when ordered on New Year’s Eve which was very busy. Then a few weeks later and it’s worse than 90s elementary school cafeteria pizza. Stomach churning and now swearing off Papa J’s.

The girl there with the pink and black hair…a couple months ago she took my order, made it very hot and fast! But she also came out and jump started my car for me with her own car while noticing I was having trouble…Will be back to this location!

Roll the dice will you get 5 star service/food, or 1 star? That 's the problem with this location total inconsistency. I realize labor is tight post pandemic, but don 't take orders if you 're going to leave them sit in the store 30 minutes before you hand it off to Door Dash without any insulating covers and have them deliver it stone cold another 20 minutes later. That 's what happened to me tonight. A couple orders ago, their Papa Track feature notified me the pizza had been delivered, but nothing had shown up. I ran next door as occasionally my neighbors get my Amazon packages, so I thought maybe they got the pizza. They didn 't have my pizza either. At this point I call the store and let them know the app said my pizza was delivered 10 minutes ago, and nothing is here. The manager seems highly annoyed, and immediately and very curtly says, He 'll be there in 10 minutes. So I wait. And about 8 minutes later the driver pulls up with the pizza. Makes me think they were reporting them delivered even though they weren 't to make their metrics look better on some internal reporting. Sometimes it arrives hot and fresh, which is great. But you 're basically gambling with them you just never know what it will be. Other local pizza places are more reliable, so I 'm going to just stick with the competition at this point.