Flitwick Manor Premier Collection By Best Western

Friendly period hotel Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic, Quiet

Disabled access from the parking is difficult but a nice place inside Service: 4 Location: 2 Hotel highlights: Quiet

Terrible experience and I would avoid if possible. Despite the beautiful building our experience wasn’t good. The staff were rude with an even worse manager. Not only were they very short with us for no reason the hotel charged my card despite my booking being paid for up front. When I challenged this I was only met with rudeness asking that I let them look into it. They eventually showed me that they had charged my card but couldn’t provide a reason and said I needed to speak to best western when the charge was clearly the hotels. One staff member eventually offered to refund the fraudulent charge but the manager revoked this even though she couldn’t provide a reason for the charge. Best western have also not been very helpful as all correspondence has been forwarded to the hotel to resolve as they charged my card I will not be staying here again. Rooms were old with things not working such as the taps, with the bathroom flooring coming up, another reason to not spend your hard earned money. Rooms: 3 Service: 1 Location: 4 Hotel highlights: Quiet

Posting on behalf of my sister in-law who stayed there with her partner. They were offered £30 off in light of the issues but when they paid over £300 for two nights it's not simply good enough. See pics. No hot water when they arrived and the room was filthy, with even an eye lash on the mattress. Head stains on the armchair. Cobwebs. The shower was too small for them due to the roof height. Dust in many places. Rooms: 1 Service: 2 Location: 3

Went for Royal Afternoon Tea with a voucher from friends. Excellent service, friendly staff and wonderful tea. Box provided to take home uneaten cakes. Don't have lunch if you are going to enjoy the tea. Sat outside under shades overlooking gardens. Very tranquil and most enjoyable. Food drinks: Excellent Afternoon Tea. Noteworthy details: Tranquil Service: 5 Location: 5 Hotel highlights: Great view, Romantic, Quiet