Goldberg's Famous Bagels - Westwood

I must say, this experience was quite disappointing. I've visited Goldberg's several times before, and while the service was never exceptional, today's experience was unacceptable. I took my mom, who was in town for a quick meal, and we stood at the counter for a good five minutes without anyone taking our order, despite there being no line. Employees made eye contact with us several times, yet not one person acknowledged our presence or offered to help. There were at least six staff members behind the counter, between the grill and the register, and it felt as if they simply didn't want our business. As I left, I sarcastically thanked them for the service, since we had received none, and decided to go elsewhere for lunch. After reading some reviews, I'm relieved we made that choice.

The bagels were delicious, but they weren't exactly what I ordered. I requested a half-dozen assorted bagels with plain cream cheese, but received six plain bagels instead. I still enjoyed them, but I ended up having to buy cream cheese separately.

I was quite disappointed with the food I received today. I ordered a French toast bagel with cream cheese, but instead got a flat, plain bagel that was hard and nearly burnt. I also ordered a SOBO sandwich with special sauce and mayo, but it turned out very dry and lacked the sauces I requested. I usually come here for breakfast sandwiches, but this experience was really disappointing. Hopefully, things will be better next time.

Their bacon, egg, and cheese sandwich is impressive, especially when served on their French toast bagels. It’s a bit more expensive than average (but isn’t everything these days?). However, it’s absolutely worth it for those mornings when you want to indulge a little.

I visited for the first time and ordered a chicken salad sandwich on a bagel. It was really delicious—fresh and flavorful. The coffee was excellent as well! As a coffee drinker, I've tried many places, but Goldberg's coffee truly stands out.