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Contribuisci feedbackWhile the food at this restaurant was excellent, we were disappointed by the service. We were only given the a la carte menu, not the set price menu that was advertised. When we inquired about it, the waiter brought over 5 menus but only gave one to my sister-in-law, leaving the rest on a shelf behind us. Throughout the evening, we had to repeatedly call over the staff if we needed anything as they were not very attentive. The setting was lovely and the food was delicious, of high quality, but the service did not justify the 12 1/2% gratuity added to the bill.
My partner and I enjoyed a Valentine's Day dinner in the evening. I was impressed by the elegant chandeliers and the layout of the dining area. It was a nice change not to have to worry about others listening in on our conversation at the next table. The restaurant started off quiet but quickly filled up, with nearly every table being occupied. The staff were friendly and had a great sense of humor. The tables were set up romantically with a single rose, rose petals, and a heart-shaped chocolate (from Marks & Spencer!). We skipped starters and both opted for the pork on red cabbage, which was a delicious and unique choice. For dessert, I had a chocolate selection that was tasty but a bit too sweet.
Weekends in hotel restaurants can be quiet, especially over winter. However, the Oatlands Park only had 3/40 tables taken it felt very uncomfortable in silence under vast Edwardian high ceilings. Food was ok, slightly unusual and excellent value with the 50% deal. Wine was very expensive. Service was ordinary and not four star to match the hotels billing. Possibly a better experience midweek and later in the Summer when the hotel is fuller.
My wife and I had a delightful dining experience at Broadwater for our first evening meal. The lobby/bar area was nicely decorated for Christmas, and the spacious and elegant dining room was not too busy but a bit cold. However, the attentive staff and delicious food warmed us up quickly. We enjoyed a tasty soup and crusty bread starter, followed by a nicely portioned and beautifully presented monkfish main course. My wife opted for the fresh and filling mushroom risotto, and we both indulged in the peanut butter brulee for dessert. The staff were professional and discreet. The only slight downfalls were that the dry white wine could have been better chilled and slightly more competitively priced. Despite this, it did not detract from our overall enjoyment of the meal. After this first visit, we will definitely be back and would happily recommend Broadwater to our friends and colleagues.
We arrived on time, but unfortunately the lunch service was more business than normal, so we did not really start the afternoon until about 14.30. After leaving the staff, we were very accommodating and it was all very nice and relaxing.
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