Qdoba Mexican Eats - Wheat Ridge

Ordered chicken nachos and all I get on it each time is half and half beans, chicken, and shredded cheese. No salsa, nothing else. When I got to the second section I asked for ?lots of cheese?. Then the register lady tried to charge me $3.75 for a handful of shredded cheese! I have never been up-charged at a qdoba before for saying lots of cheese. I told her no I?m not paying that. She was extremely rude and disrespectful. She then remade my food and put the smallest amount of cheese I?ve ever seen on something. She charged the wrong card for the ?extra cheese? or I probably would have just let it go. She then refunded the $3.75 tossing my money at me rudely. She was not a nice person. Horrible customer service. The guy that made my food the first time even told her no I didn?t order extra cheese I just said a lot of cheese. She had no regard for her coworker. Poor guy looked at me like sorry? Never going to this location again. That lady should not work in customer service with that attitude!

I've given 5 stars before, I'm back to update with another 5 stars! The staff here is friendly, kind and just gives great service. My food is always just the way I like it and I'm pretty specific (I only want 2 jalapenos slices in my bowl)

The manager jumped in to help with our food and immediately put the wrong topping on the wrong bowl? when I tried to let her know she got annoyed and didn?t fix it but practically ignored it. As I let her know I felt her customer service was poor? she didn?t put the lids on our bowls correctly so they spilled in the bag before we even got to our car. NEVER will I EVER eat there.

This Qdoba has been always my favorite eventhough there's one closer to my house. Service and cleanliness had been great until yesterday. The new employees weren't rude but didn't greet. Counters were dirty with food that falls when serving. For the first time floors were also dirty. I was disappointed on what a different place that has become. Food was good.

Went here for the simple reason they make breakfast burritos. The potatoes were rock hard old af! The lettuce was not fresh black on some parts! The employee threw nasty lettuce on the floor, he also made my husband repeated himself multiple times because he had a ear bud in. Will not be returning!