Sunset Grill - Whitby

Fook comparable to most places, service very very slow and cold inside.

Great portion of food at good prices. the food taste real good.

I said twice can you please make the potatos crispy. Its like I was talking to a wall.horrible breakfast takeout and stick to dining in there.

One of the best sunset locations in the GTA and I’ve been to quite a few. Food is high quality (especially the potatoes and eggs which are locally sourced from a farm) and customer service is top tier under Kamals leadership. Highly recommend eating breakfast here with family and friends. Alexander

Had breakfast this morning at the Brooklin location, was enjoying it until I bit into a slice of dark rye toast and it tasted off and overly sour. Upon discovering the toast showed green mold on the top of it, we brought it to the attention of the waitress who in turn went to discuss it with the head waitress.We overheard the head waitress(Elaine) reply to our server that” it’s not mold, I’ve been serving it all morning!” a reply which she gave while pre-occupied at the cash register without having seen the slice of bread herself.Elaine the head waitress came over to our table and was rude, aggressive and unapologetic even though it was evident that I was physically ill by it and wanted to throw up having an upset stomach from eating moldy bread.When I pointed out to her that how could she be adding insult to injury by arguing with me, the customer, who not only had her meal ruined by spoilt food but also having to deal with rudeness from her as the managing waitress, was absurd! She informed me that she would argue endlessly with the customer, if she believes there was no mold. A belief she defends without even looking at my slice of bread and which then got thrown out?When I asked her to inspect it herself she refused saying she wasn’t going to take it out of the garbage. One would think any reasonable employee of such a big chain would think to inspect the piece of bread in question first before tossing it and then arguing with the customer!People like Elaine spoil the brand of Sunset Grill when they have absolutely no clue about customer service and should not be in the capacity of dealing with customers.Her rudeness, belligerent behaviour by telling me to “leave and go vomit then”, has made it that I would not want to patronize this establishment again even though I have been patronizing Brooklin Sunset Grill for 18 years!I would not recommend to anyone else to eat there if their policy is to attack the customer if they receive spoilt food and also as long as Elaine is not retrained or working there.