Arby's - Whitehall

The drive took 20 minutes. The staff were lovely, but service could have been quicker.

In the past two weeks, I visited this restaurant three times to get a roast beef sandwich. Each time, they were out of the roasted meat. How is that even possible? It's only 8 o'clock, and they have five more hours to serve it. This is really disappointing.

The quality of the food was quite disappointing. For example, the fries were not only cold but also tasted like the oil hadn’t been changed in weeks. Additionally, the chicken was overcooked and as tough as leather. Considering the price of the meal, it felt like a waste. I won’t be returning.

It took over 20 minutes when a part of my order was missing. every time something is missing from order. absolutely ridiculous, can never get a command right. as it was, they tried to order me for someone else when I ordered/paid online. beyond the disappointment

Actually went BACK to this store after taking food home from drive thru, both sandwiches poorly lacking meat. They denied the sad looking turkey sandwich which looked like it was made by a 1st grader for a 1st grader. Asked them to weigh the meat and it was 1/3 what it was supposed to be. And they weren’t even apologetic. This site serves consistently poor food, and it used to be good. Poor management.