Panda Express - Whitlock Farms

Worst Panda Express in Georgia, i ordered white rice, teriyaki chicken for to go, as soon i got into my office SURPRISE! no teriyaki sauce, cold, hard and dry white rice, i throw the food to the trash can, never again! it's NASTY!

The chow mein is always dry and there’s a staff member in there (black hair young woman) that has attitude like she hates the job. Her negativity shows.

Apple pie roll is too expensive for one apple pie roll......

They take too long just for a fest food! 11:30am almost nobody at the place and no food need to wait for like 20 minutes to get my food! Fast food I thought was fast !!

A few nights ago I went to this Lilburn location’s drive through. The young lady told me give her a sec she’d be back. Five minutes later still nothing so I said “hello?!” Her reply “Oh. You can place your order” once my order was placed I was told it would take 8 minutes to prepare my food and was asked to pull up and wait. This was done to the next few cars(asked to wait) after 15 minutes still no food. I go inside and it’s 4 teens standing around and one woman on the girl. I requested a refund and the young lady states “we don’t offer refunds” which I knew wasn’t true and asked for my refund she offered a free drink I declined she offered a free meal the next day I declined. She then states “well I don’t know how to give you a refund” so I asked for the manager. She initially stated “they don’t give refunds” and turned her back on me. At this point I requested corporates number and she then stated “can’t give refund tonight” and I asked why she says “I don’t know how” I again asked for corporates number. I was given the GM’s info and he apologized and had to walk them through the process over the phone. I spent 30 minutes being lied to and treated as an idiot this was by far the worst experience I have ever had in my entire life and this is a very transparent review in which I might add yes I was compensated but I can assure you that I will never return and strongly recommend that you find another location the particular one is sub par at best