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Contribuisci feedbackI accidentally ordered a pizza from the wrong Papa John's, and they graciously issued me a refund!
Usually they?re great about my orders. But today I ordered a LARGE pizza and 2 liter. I get there and they misplaced my pizza so I wait on another one. They give me a MEDIUM pizza along with garlic rolls I didn?t order. The lady told me I could grab a 2liter since they messed my first pizza up. What. I payed for it. Of course imma take the 2 liter.
Doesn't look like extra cheese. At least cover the dough!! Second time the Williamson ga PAPA JOHNS has failed. Management do something! Called back and remake was papa js quality of old!
This time, I was told it would take over an hour for my delivery. When I called to ask a question, I was put on hold and then disconnected. I was left unsure whether my pizza was on its way or if I needed to find another restaurant for my family's meal. I never got a callback, so I ended up having to order from another place. As a result, I ended up paying for two pizzas that I didn't need. I'm seriously considering not ordering from PJ again, even though we enjoy their food. I've been disappointed twice now, and I didn't receive any compensation like other restaurants usually provide when they make a mistake, especially after messing up two orders.
I placed an online order on August 8, 2022, at 5:35 PM for one pepperoni pizza and one cheese pizza. The estimated delivery time was 65-75 minutes, but I wasn't too concerned since I've experienced this before and received my order in about 30 minutes. However, after waiting until 7:32 PM, the driver finally showed up. The manager could only say, “I’m sorry, I only had one driver.” To make things worse, when we opened the boxes, they hadn’t even sent the correct order! I can say for sure that we won't be ordering from them again. I think I'll just drive the 10 minutes to Domino’s or Marco’s instead. This has actually happened to us twice now!
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