Applebee's - Wilson

We had a wonderful visit to this applebees in wilson. the food was perfectly cooked. our waitress was called Erica. she gave us a great service. the chefs in the back brought our food out and made sure that we were satisfied with our meal. overall very good place to eat.

The food was good. The service was bad. This was management's fault. One waitress to serve multiple tables plus takeout. This was not her fault. Both host and bartender ignored our waves. New crew came in and started singing and dancing and chatting around the bar. I'm an old school waitress who never let someone's drink go empty. I find this service personally insulting.

In my opinion this isn't the basic Applebee's experience which is why i felt more inclined to leave a review. Yes the establishment was basic Applebee's but the staff was exceptional. Professionally friendly seemed genuinely concerned about service. As a customer i appreciate feeling like my business matters and thats how they treated me my family. It prompted me to tip better recommend THIS particular Applebee's.

Waitress was good and quickly seated us and took our orders for drinks , when return then took our dinner order. Kitchen staff need to up there game 30 min wait after we put in order. Plenty of seating as no body was there when we walked in.

New to America I wanted to try Applebees. My friends have told me the menu is revamped, however the items seem like any other restaurant.In the sharing platter the cheese sticks were okay, the rest very basic.I tried the items others ordered and nothing seemed anything special. I ordered the Mac and Cheese with chicken tenders. The tenders were okay, the mac and cheese I believe had 4 cheeses but you couldn’t taste much.I think it’s a basic restaurant to go when you have nowhere else to go. The service is good and I guess that’s pretty much it.