Mcdonald's Restaurants - Wiltshire

Food jot ready again.. park and waiting forever. Poor service as always. Not even that busy 3 cars at mcdrive

Last ever time at McDonald’s. Have been a couple of times this month as treats for the kids. First time we got through the drive through fairly swiftly for this McDonald’s only to be told at the collection window to park up. There was nowhere to park as everyone else was parking up too. Waited 30 minutes all Deliveroo and just eat orders being fulfilled as were the new drive through orders. When I went in to complain the manager said that because there was such a backlog of orders the people who had been told to park up were being forgotten about. Last night went again for last day of school treat. The kids had meals and I just had a McFlurry. Today I have suspected listeriosis. To be honest I’m not surprised, if they are too busy to get simple orders out then I suspect they are too busy to wash out the machines properly. Never again

Its not complicated. Someone orders a burger, they have to decide if that want to make it a meal. If they do want a meal, that means they get 1 side and 1 drink. 3 items. In a bag. Hand the bag, with the right 3 items, to the person who ordered it. Really. That's all you need to do. Instead, you get staff staring a screens as though they are trying to decode the mysteries of the universe before they eventually cobble together the wrong items, stone cold, and with things missing. Before trying to hand it to you in a huff like they've done you a favour. Seriously. A burger. Some fries. A coke. How did you manage to get out of bed and dress yourselves?

Not possible to wait 20 min when using mcdrive for breakfast. They asked all.the cars to ark and wait fir the food at 10 30... Useless manager

Shocking, shambles, avoid to name just 3 things ordered at self serve stood there for 30 mins and had to also for a refund as would have been late back to work otherwise absolutely shocking that place is a mess the management need to sort it not going there again.