Hunny Bunns Bakery And Cafe

Her coffee and eating is great. the workers are so friendly, but the owner is terrible. we spend 100 bucks here every week my family and I and enjoyed going there until today. I ordered my coffee as usual and when I got it, they didn't taste right. I said listen to the cassian and she said she ran out of the vanilla and she needed to make more. So I didn't say a problem and waited for her to make her new, just because they weren't right. she said no

Their coffee and food is great. The workers Lauren and Rosie are so kind but the Owner is horrible...... we spend 100s of dollars here every week my family and I and enjoyed going there until today...I ordered my coffee as usual and when I got them they didn’t taste right. I told the cashier Lauren and she said they ran out of the vanilla and she needed to make more... so I said no problem and waited I asked for her to remade them just because they weren’t right. She said no problem and was remaking them. When I came back in she told me she had to charge me for them. Which I didn’t understand because I couldn’t drink them they were wrong so I just asked for my money back if she was gonna charge me again for coffees I wasn’t going to drink. The owner came out flipping out saying we always cause problems and to leave. I said I’m not going to leave till I get my money back she continued to scream in front of everyone in the store to leave and then finally I think realized no one is going to leave until they got their money back so she told me to wait in the corner. The cashier told me again nicely that’s why I wanted to let you know I was going to have to charge you before I made them I said thank you and I’m sorry again then owner Wendy came out again and told me to shut up and I told her I was just answering back the cashier she then screamed at her employee to not speak to me. The cops came (thank goodness) we waited outside for them. They even couldn’t believe this that my order was wrong and just wanted it to be remade and the owner wanted to charge me for It!!!! But like they said it’s her business her rules.... even though they don’t agree with them. I just wanted to warn everyone to what my family and I had to go through. So now we will find another small coffee shop to bring our business too. We now understand why they can’t keep staff in there. The owner is awful. I feel horrible for the employees. I will be sure to tell everyone and anyone I know see to beware. It’s very sad because i thought it was a wonderful spot until you meet the owner!

Great customer service, along with amazing food and coffee

Amazing breakfast sandwiches and the cheese danish and pumpkin spice latte were amazing as well

A hidden gem in Winsted and my go-to for breakfast! Always great service and fresh food. We particularly love the blueberry muffins and the breakfast sandwiches (especially with Barn Bread).