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Contribuisci feedbackI always enjoy my time at Oakley Court. The customer service is impeccable, the setting is stunning, and it's a truly luxurious experience. I would highly recommend trying a Baileys Coffee as well!
Today was my first post-lockdown lunch, and it was a beautiful sunny day by the river. The staff was very good, particularly Lauren who served us attentively but not overly so. The starters of flatbread and roasted feta were delicious. However, we were disappointed with our pizzas as they were greasy and soggy. The mixed leaf salad was good, but the warm beetroot in the feta salad was not mentioned in the menu and was not to our liking. When a male staff member (possibly the manager) cleared our plates and asked how the food was, we mentioned our disappointment. His response was dismissive, attributing the issue to the oil or cheese. I was also unimpressed when he brought the bill and took our credit card without allowing us the opportunity to check it first, which I believe is a basic courtesy. I asked him to remove the service charge and left cash for Lauren. Despite these issues, I am willing to give the restaurant another chance as I heard they will be introducing a new menu in the next week or so.
We spent the weekend at the hotel for a special birthday milestone. Delicious food on the Terrace Restaurant menu. I thoroughly recommend the Herb Marinated Chicken Paillarde, Lemon, Shaved Parmesan Dressed Rocket for a main dish. Really lovely produce, the vegetables come from the hotels very large source of home grown food.
My first visit to Oakley Court and The Terrace Restaurant today was rather underwhelming. The setting is beautiful, but unfortunately the staff seemed unhappy and unwelcoming. Despite spending 3 hours there, not a single one of them smiled or made us feel welcome. The food was decent, but overpriced. It seems that you are really paying for the views and ambiance. If the staff could be more friendly and trained in customer service, it would greatly improve the overall experience. Unfortunately, I wouldn't return based on the poor service - you can find better service at McDonald's.
Booked online for supper a couple of evening as ago. Arrived and had a temperature check by the man on the gate. Easy to park. Small signs saying which way to go. It was a balmy summers evening and a magical setting to meet friends at The Terrace. Bistro style menu (check online) and we all enjoyed our meals. Decent selection of wines too and also available by the glass. Staff were very good and it felt ‘covid’ safe.