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Contribuisci feedbackYesterday for lunch. the worst I had in my life. roast pork really dry.
This place has really gone downhill, this place used to be a pleasant place for families to go. Since the new menu upgrade it has seriously gone downhill, the bar management seems extremely entitled especially a young man with a buz cut, I heard him yelling at the poor understaffed bistro staff. Saw the head chef drinking constantly on the job which is probably why there was a bug in my meal. Requested for a refund which I was refused from once again the bar staff. I feel absolutely horrible for the young men and women who work in the bistro and had to deal from this very public display of abuse against them for ‘not doing their job’ when from a customers point of view I could Cleary see them being overworked. The young lady who served me and my family was so lovely (22/07/22) she was so apologetic towards my family for the disrespect from the bar management. I don’t understand how a once great family pub could turn into this disgrace of a place. The constant yelling from the bar and the constant drinking in the kitchen made my time very unpleasant. When I was trying to use the bathroom it was absolutely disgusting! When I was leaving and went to re-order some drinks I could clearly hear the buz cut boy who barely looks like he just finished highschool once again barking at this poor young girl who had to bring in multiple glasses to the bar area because he was to incapable of doing his job! Whilst there was 4-6 staff at the bar and only 2 people working bistro I think this place really needs to re-evaluate it people and customer service skills (mainly in the bar) will not be recommending this place anymore
Great local, even better now that they have some independent craft beer!
The staff was incredibly rude, especially the kitchen staff. Constantly searing at the customers (my friends and I) Calling us vulgar names and using coarse language unprovoked. Repetitively harassing us outside of the tavern inside the coles centre and then repeating the actions inside of the tavern. I am extremely disappointed and will not be returning or recommending to anyone. Overall worst dining experience of my life.
The food was delicious, the portions were generous, and the staff was friendly—all at an affordable price. The chef's beef cheeks are truly outstanding; I highly recommend them!