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Contribuisci feedbackWhat a sad experience? first I thought the steak large breakfast included pancakes like the regular big breakfast. So this part was my fault, but I still wanted to. it took 10 minutes to make the order and when they handed it over to me, it was lateral and not flat. everything ended in a corner and it looked like müll. I just wanted my money back because of the bad service and the quality of the breakfast. this time no photo was taken.
This is by far the worst location I’ve been to. It is horribly mismanaged. Every order takes at least 20-25 minutes. The amount of times I’ve heard “can you please park over there and wait” is insane. $5 meal and 25 minute wait is not worth it. (This is more than once). Their drive thru operators are clueless. I understand that it’s an entry level gig but at least put a little effort in.They need to scrap management and hire someone to get that place in shape.
I am extremely disappointed in the lack of professionalism and customer service exhibited by the owner operator of this establishment. My car was dented by unsecured breadbasket on January 9th. The baskets toppled over into the drive through and resulted in two dents in the passenger side rear door of my automobile.I reported the accident to the manager, Destinee Harmon. We exchanged phone numbers and I was told that she would report the incident to the owner. To date I have spoken with Ms. Harmon and an another assistant manager, but have yet to speak with the owner of the restaurant. When asked Ms. Harmon replied that the owner had tried calling me and could not reach me. There were no missed calls, voice messages nor texts left to help resolve my issue.I took the liberty of getting a quote from a reputable body shop at the Turnersville auto mall. I submitted the the quote to the manager, Ms. Harmon. She took it and said she would pass it on to the owner. and that they still needed to complete their investigation.As of March 22 I still have not heard from the owner about my issue. I have done everything that I could think of to resolve this matter amicably. However, I have to consider that my complaint is simply being ignored.The quotes for the damage to the car is less than $200. I honestly don’t understand why McDonald’s has not attempted to rectify this matter with me. It’s gross to me that as a long time customer of this establishment that I am being treated so poorly. If I were responsible for damages to someone else’s property I would do the right thing. Why is it so difficult for McDonalds to take responsibility for its mistake? I may never recover the money for repairing my car, but I will not be patronizing this McDonalds again.
The worst mcdonalds here. open at 6 arriving 6:15 person we are not yet open, not the first or second time. it is always not open or eat as waste prepare. gm must look for mcds and pick up the load right. we need another 10 minutes. you do not really cook when opened six manager should be around 5:15 to make sure that restaurant opens around 6. but make sure that the pplmaking 15 an hour for bad service
I had just the worst experience at this place. Of course there is a whole staff that has no idea what they do, which speaks to the lack of training and/or personal during morning feeding. to sit in a drive-thru line and after payment for quick eating for 30 minutes is ludicrous. it was obvious that the person who took orders was new, and I had to repeat the 2 items I ordered several times. people who placed their orders began to leave the driving track because that was waiting so long. this led to extreme confusion for the personal with the confirmation of the order accuracy. After confirming with the cashier and the payment again, I was asked to park to the side and someone would put my order to me. I waited 15 minutes to see someone bring my order. someone came with command bags, and no one was me. They went back, came out again and went past my vehicle without my order. they came a third time with my bag, asking if I could check the bag for accuracy. for my inconvenience, I was given two hathbrowns. really, they apologised for waiting for that and never left.