Bojangles - Winston Salem

The biscuits are typically hard, and the service is quite slow. I hadn’t visited in a few weeks, but I decided to return for the 2 for $4 ham special. And what do you know? The biscuits were still hard. What a disappointment!

I tried to give this place another shot, but I ended up waiting 17 minutes for a cookie, only for them to forget one of them. I had to go in to get it, and it's funny how they never seem to give out extra cookies by mistake. I can't help but wonder how much money they miss out on since customers often don’t receive what they pay for. Honestly, this is one of the worst places I've ever been, and even though I've eaten here around 50 times, I won’t be coming back. It's ridiculous that they now charge 27 cents for each sauce. What a bizarre policy!

"Yes, they are quite understated. However, this is not an excuse for serving a meal without proper presentation, having smashed items in the packaging, or getting the drink order wrong."

When we placed our order, we were the only ones in the restaurant. Drive thru and people who came after their food first. We waited for our food for at least 40 minutes. We had asked for dipping sauces that we had to pay for it, although I asked if we had order only 2 sauces We had 9 different combos and spent almost $90.

This place is ABSOLUTELY deplorable in every way shape and form. They can never seem to get an order right, they don't have certain chicken pieces, NEVER have been served hot fries, and the chicken is hot only sometimes. It is never consistent, but either way, with each order, you can guarantee that SOMETHING will not be right about it. I would rather drive 15 miles out the way than to go to this Bojangles location right around the corner from my house. I hope senior management comes in and does a sweep of the existing employees and a revision of their practices, because this location will not last if they keep up with the way they currently are doing. DIsappointed!