East Coast Wings Grill - Winston Salem

I called in to place an order. Was left on hold for over Three minutes. Completely un acceptable.I called back and got someone to take my order and advised of the hold time. The person apologized. I got there And the restaurant seem steady. I was on a constraint with time already. Didnt have the right sauce I said I would take the other dipping sauce. Came home and my food was barely warm it was sloppy. The sauce they stated they were giving was not even a close match. Further more I have stayed on Reynolda for many years and will drive to Country Club. The food has been terrible for a while. I took this chance to try again after many years of not eating there. And I see why I rather drive 15 minutes opposed to my two minutes to go to Country Club East Coast or Kernersville. This restaurant is completely slack and not consistent. I will NOT return to this location. NEVER!!

The table was sticky, the floors were greasy, and the food came out barely warm, and a different style (dry rather than wet) than every other ECW location. East Coast Wings is usually pretty solid, but this location needs a lot of work and hands-on management that actually cares.

This is probably the best food I?ve had from this restaurant ever. It was hot and the wings were extra wet and extra crispy like I asked. I don?t usually have high hopes when ordering here but it was actually really good this time. (Grand cayman wings, medium mixed with lemon pepper dry rub wings, loaded tots)

If a manager is rude and tells you that he? reimburses you one of the orders that they have messed up and not the other one there a problem. We live 10 minutes away and said? I? but not the rest of the order. Entitlement completed or simply do not have a hint how to actually manage a restaurant. The hostess who took the orders was trained or some experience in it? ve was where the problem was, but instead of taking responsibility as a manager and doing it right, he wants to give you an attitude like it your fault and it is an inconvenience for him. Not only was the manager rude and possibly under experience to keep a position of the manager. But clearly do not practice the safe practice of service. Here, your sign. Once the kitchen leaves, it is not allowed to go back to the kitchen. It completely left the restaurant. My son ate a chicken before he was returned to the restaurant. Once handed over to the manager, he took it back to the kitchen!! We will save all people. I and my family have eaten on east coast wings since I've been over 20 years old. At least those at the Country Club. It is sad that a so-called manager has no skills or management skills. He worked on June 6 at 7:37. When we drove back, he didn't even have our wings ready, we waited for over 30 minutes. We have 1/2 cold food at home, a rude manager and I? ll in contact with the franchise office. It won't go back.

Called in a pick order, the chicken and avocado flat bread. Just to come home and watch the whole order was cold. It looked like I got a job that was done before. And the flatbread wasn't even close. The reheating of this mess didn't make it better. Very disappointing.