Cinnabon - Winston-Salem

Very disappointed in the lack of customer service! I went Friday 8/27 around 530 and the 3 associates working had 0 customer service skills. Also we are under a mask mandate and none of the associates had a mask. They are serving food and should be following city mandated Covid Guidelines. On top of the service I was given a hard dry Cinnabon. This place used to be great! Please train or reevaluate your staff.

The flavor is always the same, the classic is delicious when it is hot

The people running this store are unprofessional and just plain rude. Waited in line (along with several others) when they began turning off lights but no announcements that they were “sold out” two hours before closing. This place, like the rest of Hanes Mall has just completely gone downhill. Save your time and go to Greensboro or concord instead.

I am very disappointed with how cinnabon gave me these dry, and hard cinnasweets. I'm so not gonna be going here anymore if they don't do better with them.

It's always a treat to come here. I remember as a child when you leave the mall you gotta get a Cinnabon before you leave. Even to this day, I still enjoy doing that. Of course now, I have to skip over that tradition SOMETIMES. But this day I went it wasn't for me. My mom wanted to come. Yep, came to the mall just for her a Cinnabon. They had ran out right before I got there. So they tell me it was gonna be eight minutes. I waited, cause aint nothing like a FRESH anything. But a FRESH CINNABON? Nothing like it around. You smell them baking when you enter the door. Highly recommended if you've been sleeping under a rock for the last 3-4 decades.