Monterrey Mexican - Winston-Salem

Too bad there's not a half star option because that's just what they'd get. That's only because the tea was good! Waiter was friendly at first but what waiter/waitress would wait on a table without bringing menus???? Then things went extremely wrong from there. He would never stick around long enough for me to finish my sentence/request. Inadvertently, he didn't get request right. Anytime we would try to ask him for something he wouldn't stick around long enough to hear us! It took longer than we expected to get our food. Food was edible but far from good. After asking for more chips and salsa (he had removed chip basket and salsa bowl), a waitress brought chips but no bowl for the salsa (she had the salsa container in hand). Then after a few minutes she came back by and asked if we were ok but didn't give us long enough to answer. Needless to say, we WILL NOT GO AGAIN!!

Me and my bestfriend are frequent customers, we have been going here for years, this was the first bad experience we have ever had! Saturday we went for lunch, and I clearly asked for my food to be without lettuce, and the waiter argued with me about my food and basically tried to refuse to take it back, he also had an attitude with me because he had to take it back after HE got my order wrong! Food was OK, but it could have been better, I didn’t complain about it! We get our ticket and he charged my friend for the largest alcoholic beverage, (we know the prices and the sizes of the drinks) we got to the register to get it fixed and the same waiter argued with us about the drink also, AND refused to charge us the correct price! I’m a server and I understand mistakes, but you don’t argue with your customers, you fix your mistake and keep it moving! We’ve been coming here since we were in high school, I don’t know if I’ll be back!

To me the atmosphere was dull. Guacamole wasn't right to anything else. One lady waitress was polite and didn't look at you like you were crazy. Needs a little work. I really didn't feel the vibe, even though it was take out.

Consistently excellent food and service! We held a gathering for about 30 people, and everything was fantastic!

My favorite Mexican restaurant! The service is excellent, and their salsa is fantastic! The main dishes are consistently delicious. I often request special items, like onions, and they are always accommodating. They also provide great service for groups larger than six. The restaurant has plenty of space, and, by the way, the bathrooms are always clean!