Subway - Winter Haven

I am not pleased at all with my order. I ordered online, as always. When I reached the restaurant, my order was not on the pick up rack. It was behind the counter, the chips were wrong, and I was told to get my own chips. When I reached home, the bread was not what I asked for, it was the white bread and I ordered Italian Herb and cheese. When I called to the restaurant, it took forever for someone to answer. When he finally did, he really didn't say anything to my complaint. So, I'm not happy about the service at all. I just ask that they pay attention to detail and have the correct order ready when the customer gets there.

I went in today March.2 2024 at 12:20 and didn’t get out til 1:10 almost an hour wait. There were just 2 employees working. A girl and a guy, the guy was doing well but the girl seem to be more in the back and you could tell she just wasn’t in the mood to work. A couple had a large order ahead of me and that was fine. But I was next for what ever toppings I wanted and I had Waited about 40 mins. My sandwich’s were cold… and she decides to step away and leave me waiting just to fix something in the back…. She had 1 percent customer service. I won’t be going again any time soon. And then to be charged $18 for a half sandwich and a flatbread was ridiculous (no drinks, no chips or cookies?!?! . About 4 people on line walked out because they were waiting too long. It was ridiculous especially if you’re going on your lunch break and have 30 mins. They should know better and have more staff. I’m done.

We just arrived past closing and Darrel who was working allowed me and my kids to come in and made our subs. Darrel had a Great attitude were most wouldn’t have. You need more employees like him on your team.Best experience at a Subway ever.Thanks,

Greeted very nicely upon entering. Place is clean and fresh. Smells like an old fashion bakery. I wanted a Flatizza but the store doesn't have them .But the Young gentleman hooked me up with a very tasty pizza like fold over flat bread he made that tasted great ooohwee gooey cheesy. He was awesome . Great friendly attitude and good sense of humor .. I highly recommend

I ordered a sandwich churros pretzels. They were out but still charged me. It was delivered so I've been trying to get credit or the food. Noone seems to know how to fix this. Do not order food from