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Contribuisci feedbackWendy's usually maintains a good standard, but this location was definitely the worst I've visited. The bread was stale and tough, and the burger patty had the consistency and flavor of cardboard. I would recommend avoiding it altogether—it's worth the extra drive to find a better location.
I hadn't been to Wendy's in a while due to consistently poor service, but I thought I'd give this location a try, hoping it might be better than others I've visited. Unfortunately, it was just as disappointing. The service was terrible once again, and they managed to forget something from my order, as usual. Today, I waited 15 minutes for them to prepare the grilled chicken for a salad I ordered, only to find that my grilled chicken sandwich was missing. When I inquired about it, I was told it would take another 15 minutes to prepare. Frustrated, I requested a refund for the sandwich, took my cold food, and left. I'm completely done with Wendy's, except for the one in Orlando on East Colonial by Mills, which isn’t convenient for me anymore.
I ordered breakfast through the Wendy’s app about 10 minutes before the lunch menu began. When I went to pick it up, the staff informed me that they didn’t have one of the biscuits from my order and couldn’t prepare another because lunch was about to start. Instead, they offered to make my sandwich on a croissant. I found this a bit confusing since it was still breakfast time. At that point, I was considering canceling my entire order. However, the manager on duty, Mary Angela, was incredibly kind and accommodating. She had the staff prepare two fresh biscuits for me, which I really appreciated. I didn’t mind waiting a little longer at all.
This was our first time eating at this Wendy's location. Stephanie, Alex, Kelsey, and Mykenzie were very accommodating. They were very friendly, and we had great service! The food was also good. We ordered the $5.00 Biggie Bag, and the nuggets, sandwich, and fries were cooked perfectly!
I've gone to many Wendy and I love the food but I e came to this one and the manager sadarhri help me order cuz I couldn't work the computer right. My food was fresh and hot (chicken sandwich,no mayonnaise, hot out the greases fries and nuggets. So polite and very fast service. Thanks for a great experience in ur store
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