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Contribuisci feedbackWe reserved a table for 6 it took an hour for anyone to come and take our drinks order but I did overhear that they were understaffed so let it go. We ordered cocktails in the terrace which we weren’t aware you can’t do until...the rude mangeress came over who looked about 16 herself, spoke to the waiter who took our order (in front of us) slammed our drinks order on the table and said we don’t have facilities for these up here! Not we don’t have cocktails on the terrace would you like to make another order. Nope just absolute horrific table service. After this we got up to leave as this for us was ruining our evening. To which we were told by the same manageress we had reserved a table and can’t just walk out!!!! After an hour and a half or being spoken to like **** and still no drink I think we have the right! Sort you staff out please I think this for all of us, will be our final visit
No prices on show, so was a tad expensive to be charged £13.30 for two drinks, last nite 24th June. The waitress insisted this was correct although she was unable to provide a receipt showing the breakdown of costs. Probably explains why the place was...virtually empty around 20:30. Left after one drink and over to the Master Mariner, which was packed, where we were charged half the price of Marine Point Social at a much more reasonable £6.90 for a pint of Doombar and a large glass of Rose. At these prices, I just don't see how this establishment is sustainable, even as the night time economy continues to re-open.
Service was very slow. Asked for 2 mojitos and they were foul! There was one great staff member who was a red head girl and she was great, sorted the drinks out and discounted them. We sat outside and the table was filthy. Good job...my partner brings anti bac wipes with her.
There are no table menus. The waitress described the drinks to us after we waited 15 minutes to order. The drinks took 20 minutes to arrive! Mostly ice, a waitress came over with the bill but didn’t put it on the table, didn’t let us...look at the price, didn’t say a word just pointed the card machine at us. Not going back again.
Me and my partner had decided to look for somewhere to eat in New Brighton seeing as it was emptyish we approached the door and waited for someone to come over. After a while a young lad came over and asked me to please put...on a mask, as I'm excempt I explained that to him he huffed at me and ask to see proof I told him i don't have proof but if its a big deal if you have a spare mask I'll gladly put one under my nose while I sit down but what really annoyed me was even though I'd made concessions to do this not one ! Of the staff were walking round with masks on. We sat down and was told it is table service being hungry and thirsty I went to order our food but my partner had to ask to have our order taken even tho there were approximately maybe another 4 customers on our floor and alot of staff behind the bar talking. The young lad did not have a mask on while he stood particularly close taking our drinks order. Overall it was let down by the staff the drinks were okay bit expensive and the food was okay but nothing amazing.