The Wellington - WIRRAL

Visited with my Wife and it was quite quiet and we could see nobody else was eating. I ordered drinks then ordered food. We waited an hour and ten minutes before we received our meals which considering no one else had ordered any food and the meals are simple enough to cook we couldn’t understand why it took so long and we were very close to asking for a full refund when it arrived with no apology for the time it took. I even went to the bar and was told it’s on it’s way which was 20 minutes later. The food was quite nice when it arrived but the wait was totally unacceptable and my Wife said she had a similar experience just a week earlier with her parents. We definitely won’t be eating here again and let our family and friends know as we wouldn’t want them to have the same experience. If the food was of a particular difficult level to cook then maybe so but this is a simple pub menu not Michelin style and the lack of apology was particularly annoying. We have visited a few times recently for drinks and find regulars blocking the bar to get served and neighbours who have visited have said the same thing which puts you off going unfortunately

Went to the Wellington tonight, booked our table for 4 people at 7pm. Service was very slow. But we ordered by 7.20. Our drinks arrived 10 mins later, but it took until 8.15 to get our starters. We were very hungry by now. So asked when our mains were coming your the next table out , we were told, but we were told we were next, but that was a lie! We asked for a free round of drinks, but after another 15 min wait our meals arrived. In total the bill was £102 I asked for a reduction but the lady manager/cook was extremely rude, and obviously needs training in customer service, as she didn't care that we had had a very negative experience. And I strongly dissuade any one from eating there.

Visited today (Sunday) for a drink. Dire, if large selection of lagers and so called beers. How can lager be badly served? It was ! Red wine tasted stale. Food/kitchen was closed, which I suspect was a blessing. Very uninspiring, doubt if we will ever pay another visit.

Very friendly waitress who was great with our dogs. They were as welcome as we were and we felt very much at home. Great service and delicious food which was excellent value for money. We would go back again without hesitation.

Went today at 13.00 nt seeing food said had no chef disappointing as went last week had a lovely meal