Cold Stone Creamery - Woodridge

The staff is amazing and very accommodating. Even though they are young, they understand how to provide great customer service. My wife and I Iove coming here year round. We are treated well and they make great ice cream treats for us.

Really awesome experience here. Dude behind the counter was really friendly.

Was super excited to get the lucky charms signature creation. So excited that I got the tub size (biggest size available) since last year's lucky charms ice cream was so good. The person who mixed my ice cream did not use the right proportions and only used a small amount of add-ons (cereal and whipped topping) that I would have gotten with a single serve ice cream. Also, last year the mix ins used to be purely lucky charms marshmallows but this year they only put cereal and I barely got two tablespoons worth for the whole tub. Extremely disappointed in the customer service since I even asked if they could add more topping and they kept being greedy with them. So sad since this used to be my favorite ice cream. Looks like I'll be better off making my own version of it and put marshmallows and the right amount of whipped topping like they used to have.

The young woman working tonight was so sweet!! I'm sorry I did not understand everything you said at the time because of my English but you are too kind!

My kids had never been to Coldstone and we were gifted a card. I grew up on it so was excited to try it again.The workers were so friendly...and they were highschool students. The young lady (Saniyah) told us she had been there a couple of years...offered samples, took her time with us. Was outgoing, kind, made eye contact. Loved that she was able to juggle the phone and the busy Saturday traffic.It's so lovely to see a teenager do all these things!! It's rare these day.Kudos for the training and to her parents. She is a sweet young lady and you can tell she takes her job with pride.Oh! Ice-cream was delicious too. Wish they'd bring back white chocolate cream though.Great experience!