Mcdonald's Restaurants - Wychavon

We were advised that there were no fountain drinks or milkshakes available when ordering so had to order a bottled drink. When we pulled up to the second window we could see fountain drinks being served to other customers inside the restaurant. My dad was very upset he couldn’t get his milkshake. Not angry, just disappointed. Actually my dad was angry.

Having arrived as a party of 8 probably just has they had opened we were welcomed with a smile and no thing was too much trouble o asked for my drink to be put in my Travel cup for the onward journey which they did they even washed it before renewing the coffee.food was standard but it set us up for the rest of the day.Really good access to the M6 with ample parking.will stop here again when in the area.

As usual they had no milkshakes or McFlurrys. Absolutely useless and dreadful service and attitude.

Visited alcester mcdonalds today 6/823 to get a milkshake for my mom who has Parkinson’s. She loves the banana ones atm! No milkshakes at all at alcester branch, and no banana here! Multi billion pound company that can’t organise a p**s up in a brewery! Realise there all franchises so I guess there all just individually poor. Wont be returning always rammed here so making a killing whilst providing a v poor service. Drive on to next McDonald’s won’t be waiting 30mins in the queue and they may have milkshakes

Slow Service and Rude Staff Food cold so why do I spend £20 to £40 a week at this food chain?! Pre ordered online well before arrival. Code given at 1st and 2nd booth,at 3rd window lady said 5 min wait go to bays! The place was v quiet so I politely asked what was causing delay.. with that she made a load comment and had a big Strop in front of me. A supervisor came to window polite and asked me same to proceed to wait area. I asked same q's she informed me it was delay on quarter pounder? As she answered my q's I promptly proceed to bay 30 seconds later im at the counter inside as feel i could grab my order quicker bear in mind she said 5 mins but it was on the tray waiting getting cold and i had only been seconds getting out the car.. plus at home it was clearly all pre made and all stone cold! Won't return to this one badly run..poor speed of service and rude staff who lie about the process for what ever reason?