Swiss Chalet - York

We went for lunch and were told there was no dark meat available because they had run out of it. This at the start of lunch time noon. What! A restaurant specializing in chicken has run out the main item before the lunch service even starts? We had to regroup and order much more expensive items and forgo the coupon. One person ordered the chicken white meat. Everyone else who wanted dark meat ordered something else. Guess what? When the food arrived the person who ordered white meat got dark meat! So we could have had the dark meat quarters all along. I truly regret not telling them to take away the expensive dishes and replace them with want we wanted in the first place dark meat. When I complained to the manger the story was they have no way to predict demand. How can they possibly think nobody is going to order dark meat at the very start of lunch service. Additionally the overall service was terrible. They have way too few staff for the number of tables. Drinks took forever. Getting a desert menu took forever. You could never get staff for anything.

Our table service, Ms. Rosa, was terrific. She always made sure that we were okay. This restaurant is always good for a family to enjoy meals.Parking: 7359 Woodbine Ave, Markham, ON L3R 1A7

Amazing service from Rosa! Will definitely be back.

Our go to Swiss Chalet! They have kids eat free on weekends. Service was great and fast! And very kid friendly too. Our server, Jessica made sure we are ok throughout our meal. Will definitely come back :

Our dinner was one of the best dinners I have had in a while, our waiter Lisa was very nice and all the other staff was nice too. I highly recommend this place and we are for sure, 100% coming back!!!Thank you again for a good dinnerKid-friendliness: Have their own kids menu and fun gamesWheelchair accessibility: Everything is nice and open