Hideaway At Lake Chatuge - Young Harris

The beer selection was great, but the server seemed inattentive and the food was served cold and poorly prepared. Despite the restaurant being almost empty, it took an hour and a half to receive our order. I ordered a burger and fries, but the fries didn't arrive until 20 minutes after my burger. We took only a few bites before leaving our mostly full plates. Overall, something seems off in the kitchen and the experience was not good.

The food and atmosphere at this restaurant have definitely changed for the worse. I understand that the service industry is struggling, but there is no excuse for serving bad food. I ordered 12 wings but they could only do 5 or 10. They were advertised as $1 wings - couldn't they do the math? I also ordered a Tanqueray martini but received it with olive juice. A quick Google search could have shown them how to make it correctly. Overall, there were too many mistakes to mention. It's disappointing because my previous visits were exceptional.

The menu was limited and not ideal for dinner. We ordered 10 chicken wings and onion rings as a side. The chicken wings were tough, dry, and hard on the outside. One of my husband's wings was undercooked and he did not eat it. The server apologized for the mistake. The wings cost $16 and the onion rings cost $4, but they were mostly batter and not very flavorful. The restaurant advertised them as hand-battered, but they seemed evenly battered. There wasn't much onion flavor either. We arrived at around 6pm and the atmosphere was nice and clean, but it felt more like an entertainment venue with pool tables, dart boards, and occasional karaoke and live music nights. There was a big bar, but since we don't drink, we were disappointed in the lack of dinner options. Overall, we wouldn't complain about the prices if the food was better. Thumbs down for us.

Could be great but horrible experience aside from our server, Allyson.I don't normally do this but I am a restaurant manager and i felt compelled to say my piece. I came here based on Google reviews. I called ahead and verified the restaurant was family friendly. My fiance, our 13 year old daughter, and I came in for dinner around 8:35 pm. There were only about 20 people in the building. Our service should have been expedited and timely given the low volume of the restaurant at the time. There was a band playing, (the grace rock band) and as a musician and performer myself I can confidently say they were extremely too loud, out of key, and off-time. We were not greeted when we walked in and I had to ask the bar staff where to sit. We sat down at a table at 8:38 and were not greeted until 8:44. My fiance asked for a drink menu which was advertised on the food menu, but still had to ask for it which seemed to be an issue. At the time we had only spoken to a brunette waitress, Chelsea, who was short, unfriendly and obviously not in the mood to deal with another table. Our drinks were delivered around 8:50 by a different waitress, Allyson, blonde with glasses, and not only extremely friendly, but welcoming and fun. At this point our 2nd waitress is the only reason I chose to not walk out and find dinner elsewhere. Our dinner order was taken as our 2nd waitress delivered our drinks, with a smile and kindness. Allyson checked on us 3 more times with hospitality every time. Our food was not delivered until 9:22pm and was lack-luster to say the least.My finances chips were room temperature cold and her chicken wrap was borderline awful, my wings were cold and bland despite being 17 dollars for a 10 piece with no side, and my daughters sandwich was burnt. The cold potato chips (supposedly house made) were the best part of the meal.I asked for extra napkins and was told I have napkins in my basket by Chelsea.Unsatisified is the least I can say overall.All in all, the only reason we stayed is because of Allyson, who continually checked on us and ensured we were taken care of. I never once complained but will pridefully say I will never return or recommend this place. I encourage Allyson to find a better fit for her hard work.

Disappointed with the menu, nothing like was posted on line. Friday night was prime rib, no prime rib. Salmon was on menu, no salmon! Service was very slow and kitchen even slower. Probably will not be somewhere we would go again.Cute little place but but asa restaurant needs improvement!