Domino's Pizza - Youngstown

Had an issue with our order. We called the store to see what could be done. We ordered our pizza with extra alfredo sauce. The pizza was delivered undercooked,presumably from the extra sauce. The pizza had so much sauce on it, I'd say 3 to 4 times the normal amount. The store manager told me I should've accounted for this by ordering it well done instead of normally. I feel like they should have made sure it was cooked fully. It's not my job to account for the sauce when THEY are the ones baking it. They refused to make the situation right and offered me a $5 voucher instead of a credit or refund for the full price of the pizza....$12. The store manager had zero compassion and recommended I call customer service. She then proceeded to inform me that they are just going to refer me back to them so I should just accept the $5 credit. I NEVER call to complain about food. It seemed like an honest mistake on their end and we just wanted the pizza remade and delivered. Do better! Update 12/14 They called back and offered a credit for the full price of the pizza.

A good pizza place. Employees are kind and service is fast. Order from them almost once a week and it always is good. I have never had any issues.

Love our local dominoes! Staff is great, food is great. The family loves it! It does not have a lot of space to eat IN the restaurant itself. But no real complaints!

Placed carry out order online. Stayed pizza would be ready in 15 minutes. My business is located right across the street. I was busy, so I walked over to Domino's about 23 minutes later. I was not greeted when I entered. There was a guy at the register who NEVER acknowledged me! There was a woman making pizzas that finally spoke to me the guy boxing pizzas came to the register to serve me. I paid for the pizza was told just a few more minutes. I began writing this review after waiting ANOTHER 15 minutes in the store. I think my pizza was being made as I stood there waiting! POOR customer service.

Order was supposed to be ready by 604 did not get order til 634 waiting extra half hour in shop. Then got to my car had a feeling something was wrong so I checked the pizzas one was wrong brought it back in they said they would remake and it would only take 6 min I said what about my other pizza we will keep it in the warmer. I said ok but I am not happy that I have to wait even longer. 10 min went buy and still no pizza. They kept telling me it was almost out I said I'm sorry but if I known this was going to take this long I would not have gotten it then when I asked for gm number or name would not give it to me and started to be really nasty to me and finally 15 after the screw up 6:50 I finally got it not going back to this location again.